All Entries in the "Manage Your Restaurant" Category
From pop-up restaurants to rooftop gardens, the restaurant scene is turning eco.
Going green From pop-up restaurants to rooftop gardens, the restaurant scene is turning eco. Pop-up restaurants have surged in popularity in Australia in recent years, having already been successful overseas for a decade or more. As the name suggests, the concept behind pop-up restaurants is exactly that – they pop up, remain operational for a [...]
The quest for kitchen efficiency
The quest for kitchen efficiency is an issue that many businesses are being forced to address due to tight financial circumstances at the moment. Over the years we’ve been called on to examine the operation of many, many commercial kitchens and I have developed a system to use when I am looking for opportunity. First, [...]
Cost-effective promotions
Social media provides an inexpensive way for small businesses to run promotional campaigns. Simple ideas work best here. Make it quick and easy for consumers to get involved and provide prizes or offers that incentivise them to sign up. A good example of an effective campaign is #CrustFreePizzaFriday – a Twitter campaign where consumers retweet [...]
Employing Working Holiday-Makers – understanding the programme
What is the purpose of the Working Holiday-Maker programme? The purpose of the Working Holiday-Maker programme is to encourage cultural exchange and closer ties between arrangement countries by allowing young people to have an extended holiday supplemented by short term employment. Work in Australia must be secondary to the main purpose of the visa holder’s [...]
Kid zone
Creating a kid-friendly destination can be great news for business.
If you are considering developing a brand for a few existing sites, where to start?
If you are considering developing a brand for a few existing sites, where to start? The first thing to do is to be clear about what you want to achieve in the long term.Then define what your brand is all about – what makes you different? Why do your customers keep coming back? Be holistic [...]
Staying ahead of the market
Why do some businesses manage to stay contemporary and fresh, while others seem to become locked in the past? I’ve been concerned with the problem of how to teach business owners and managers to stay ahead of the market for some time. A spate of distressing phone calls from troubled business owners have prompted me [...]
‘No worries, I’m insured . . .’
I was visiting one of my alpine clients when one of those totally unexpected disasters happened. We were driving along a winding, narrow road and had a nasty head-on accident with one of my client’s 4wd vehicles. It was one of those unfortunate situations where nobody was really to blame. We both got caught with [...]
Drinks sales are a vital part of your revenue
It is not a secret, pubs are becoming less of a local boozer and more of a place to enjoy a fine meal and a drink with your friends and family. And with customers becoming more value-savvy after GFC, the majority of drinks sales are taking a hit. Mark it up To start with, the pricing of [...]
Hospitality hidden traps
A cautionary tale. Recent events have highlighted some of the hidden traps you can fall into in this industry . . . It all started some years ago. I was called by one of my clients to help with a problem with her Chef. My client has worked very hard over a number of years [...]
